Terms of Service

Online Website Agreement and Authorization for Payments (the "Agreement")
You are accessing the State Collection Service, Inc. online payment portal (the "Service").
 
Please read this Agreement carefully before accessing or using the Service. By accessing or using the Service, you agree to be bound by the terms and conditions below. If you do not accept the terms and conditions of this Agreement, you may not access or use the Service. State Collection Service, Inc. may modify this Agreement from time to time, and such modifications shall be effective immediately upon posting of the modified Agreement. By continuing to access or use the Service following such modifications, you agree to be bound by the modified Agreement. State Collection Service, Inc. has no obligation to notify users of the posting of a modified Agreement.
 
Debt Collection Notice. State Collection Service, Inc. is a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
 
Account. By accessing the Service, you acknowledge that you are responsible for one or more accounts placed for collection with State Collection Service, Inc. by your creditor or creditors. If you have more than one account, you may be required to create more than one User Name and password. Your User Name is created by you when you log-in for the first time. You acknowledge and agree that the accounts under your User Name and password may not represent all the accounts with State Collection Service, Inc.
 
Payment Services. By accessing the Service, you authorize State Collection Service, Inc. (1) to establish and maintain your payment authorizations and (2) to process your payments according to your instructions.
 
Types of Payments and Who you are Paying. You may use the Service only to authorize the payment of account(s) placed with State Collection Service, Inc. Payments that you authorize will be made from a bank or financial institution account, including, by credit or debit card, (the "Transaction Account") that you designate. It is your responsibility to establish and maintain the Transaction Account and to pay any and all fees associated with the Transaction Account. By accessing the Service, you represent that you have the authority to authorize State Collection Service, Inc. to take the payments from the Transaction Account according to the terms of this Agreement.
 
Electronic Funds Transfers. You may authorize one-time or recurring payments on one or more of your accounts. By using the Service and selecting the "Submit Payment" button, you are authorizing State Collection Service, Inc. to complete an electronic funds transfer from the bank or financial institution maintaining the Transaction Account. You may print a copy of your authorization after your payment is submitted. You may request a copy of your authorization by contacting State Collection Service, Inc. at 800-231-1028.
 
Payment Amount. You may authorize a one-time or recurring payment in an amount of at least $10.00 on an account unless the account is less than $10.00. If the account is less than $10.00 and you wish to make payment, you must pay the account in full. You may authorize a one-time or recurring payment in any amount exceeding $10.00 up to the total amount of the account or the Confirmed Payment Arrangement, if you have Confirmed Payment Arrangement. By processing any payment less than the full balance owed, you understand and agree that State Collection Service, Inc. is not agreeing to a specific payment arrangement unless that payment arrangement is expressly confirmed by a representative of State Collection Service, Inc. via telephone, email, or letter ("Confirmed Payment Arrangement"). A receipt, letter or payment authorization you print from the Service does not alone constitute agreement by State Collection Service, Inc. to a specific payment arrangement. Unless you have a Confirmed Payment Arrangement or you have requested we cease communication with you or you pay the account in full, further collection activity may continue.
 
Timing. By providing State Collection Service, Inc. with a payment authorization under the Service, you authorize State Collection Service, Inc. to charge the Transaction Account to remit funds on your behalf to pay accounts you designate that are placed with State Collection Service, Inc. It is your responsibility to make timely payment authorizations, so that the funds will arrive before the date on which they are due if you have a Confirmed Payment Arrangement. You may designate a payment post-date up to and including the payment due date; however, if you enter a payment post-date after 5:00 p.m. Eastern time, State Collection Service, Inc. may change the payment post-date to the date of State Collection Service, Inc.'s next business day.
 
Revocation of One-time or Recurring Payments. In order to revoke or cancel a one-time or recurring payment scheduled using the Service, click or tap "Deactivate Schedule" and follow the on screen process or contact State Collection Service, Inc. at 800-231-1028, Monday through Friday 8:00 a.m. to 5:00 p.m. Central time at least three (3) business days ahead of your scheduled payment. You are not permitted to change, revoke or terminate a one-time or recurring payment if that payment is in process. A payment is in process on the posting date of the payment. You may have the legal right to revoke electronic payments by contacting the bank where you hold the Transaction Account. Contact your bank to determine the information and time your bank needs to process your revocation.
 
Fees for Use of the Service. State Collection Service, Inc. does not charge any monthly or payment transaction fees to use the Service unless you are a Wisconsin resident. If you are a Wisconsin resident and you choose to make payment by credit or debit card, a service fee of 3% of the payment amount, not to exceed $25.00, will be added ("Service Fee"). You authorize payment of the Service Fee from the Transaction Account. Payment by credit or debit card is not required.
 
Account Management Email Address. By accessing the Service and selecting email notifications, you are authorizing State Collection Service, Inc. to send you emails. State Collection Service, Inc. will send those emails to the email address you identify in your registration records for the Service ("Account Management Email Address"). If your Account Management Email Address changes or becomes disabled, you will notify us immediately by updating your email address on the "Profile" section of the Service. If you update your Account Management Email Address on the "Profile" page of the Service, that change will take effect within 24 hours. You understand and agree that State Collection Service, Inc. may send emails to your Account Management Email Address whether or not that address includes a designation for delivery to the attention of any specific person and whether or not anyone other than you is able to access and/or read emails sent to your Account Management Email Address.
 
Email Notifications. Certain email notifications may be available to you as a user of the Service. If available, you may request us to send you an email confirmation ("Confirmation") when you schedule a payment using the Service. When State Collection Service, Inc. sends you a Confirmation, State Collection Service, Inc. will use the email address provided when you requested the Confirmation. State Collection Service, Inc. will send you other email notifications automatically, when applicable.
 
Consent to Contact. I agree to allow State Collection Service, Inc. to contact me about my account status, including past due or current charges, using prerecorded calls, text messages, email and calls or messages using live, artificial, or prerecorded voices delivered by an automatic telephone dialing system or any other computer-aided technologies to any landline phone, wireless phone number, other contact number or email address I have provided or that I obtain in the future. I further agree that State Collection Service, Inc. will treat any email address and phone numbers I provide as my private email or phone number that is not accessible by unauthorized third parties. Unless I notify State Collection Service, Inc. that my wireless service is based in a different time zone, calls will be made to my cellular device during permitted calling hours based upon the time zone affiliated with the mobile telephone number I provide.
 
 
Copies of Documents. During the period State Collection Service, Inc. retains documentation of your account, you may request a paper copy of this Agreement or any authorization to make a one-time or recurring payment by calling us at 800-231-1028. We will provide the copies free of charge.
 
Prohibited Conduct. You agree you will not use the Service to conduct any fraudulent or illegal activity; violate any statute, regulation or other legal authority; violate the property or privacy rights of State Collection Service, Inc. or those of any other person or company; interfere with or obtain unauthorized access to State Collection Service, Inc. computer systems or those of any other person or company; or impersonate the identity of State Collection Service, Inc. or that of any other person or company.
 
Accuracy of Information. You agree that all information you provide to State Collection Service, Inc. in connection with the Service is true, correct and complete. You agree not to misrepresent your identity or authority to view information or to schedule any payment using the Service.
 
Protect Your Personal Information. You will keep your User Name and password and your security questions and answers secret. You will tell State Collection Service, Inc. immediately if you believe there has been an unauthorized use of your User Name, password, security questions or the Service. Please tell us by calling 800-231-1028. State Collection Service, Inc. will not be responsible for any loss or damage you may suffer as a result of someone using your User Name, password, security questions or the Service whether with or without your permission or knowledge. If you give your User Name, password, or security questions and answers to someone else or allow someone else to use the Service, you will be responsible for all actions taken by that person including, without limitation, the scheduling of any payments or the updating or removal of any payments scheduled on your account, even if that person exceeds your permission.
 
Responsibility of State Collection Service, Inc. State Collection Service, Inc. will use all reasonable efforts to process all your payment authorizations promptly and properly, provided the authorizations are actually received by State Collection Service, Inc. State Collection Service, Inc. will not be responsible for any failure to process a payment authorization that is not actually and completely received by State Collection Service, Inc. for any reason, including user error, equipment malfunction, natural disasters or impediments, or inaccurate or incomplete information.
 
State Collection Service, Inc. shall incur no liability if it is unable to complete a payment authorization initiated by you because of the existence of any one or more of the following circumstances:
 
1. The Transaction Account does not contain sufficient funds to complete the transaction, or the transaction would exceed the credit limit applicable to the Transaction Account.
 
2. You have not provided State Collection Service, Inc. with correct names or account information.
 
3. Circumstances beyond State Collection Service, Inc.'s control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper transmission of your payment authorization and State Collection Service, Inc. has taken reasonable precautions to avoid those circumstances.
 
4. State Collection Service, Inc. fails to receive a full and complete payment authorization.
 
5. You have made any false or materially misleading statement or representation in connection with any payment authorization.
 
6. The bank or financial institution maintaining the Transaction Account refuses or is unable to honor a payment request from State Collection Service, Inc.
 
Bank or Financial Institution Limitations. In using the Service, you are requesting State Collection Service, Inc. to make payments for you from your designated Transaction Account. If your bank or financial institution is unable to process a transaction (for example, there are not sufficient funds in the Transaction Account to cover the transaction, or if funds in the account are unavailable for any reason), the transaction may not be completed. There may be limits or restrictions upon the number or frequency of payments that may be made from your Transaction Account under applicable law or under the terms of your agreement with the bank or financial institution maintaining the Transaction Account. State Collection Service, Inc.'s obligations under the Service are subject to any such limits or restrictions, and State Collection Service, Inc. has no duty to notify you of any such limits or restrictions.
 
DISCLAIMER OF WARRANTIES. STATE COLLECTION SERVICE, INC. IS PROVIDING THE SERVICE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. STATE COLLECTION SERVICE, INC. DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE, OR THAT ACCESS TO AND USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
 
LIMITATION OF LIABILITY. IN NO EVENT SHALL STATE COLLECTION SERVICE, INC. OR ANY LICENSORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE SERVICE, WHETHER INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF STATE COLLECTION SERVICE, INC. OR ITS LICENSORS OR SUPPLIERS HAVE BEEN ADVISED OR MAY OTHERWISE KNOW OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions prohibit exclusion or limitation of liability for implied warranties or consequential or incidental damages, so the above limitation may not apply to you.
 
Assignment. You may not assign this Agreement to any other party. State Collection Service, Inc. may assign this Agreement to any directly or indirectly affiliated company. State Collection Service, Inc. may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties.
 
General. This Agreement is governed and shall be construed in accordance with the laws of the State of Wisconsin, excluding its choice of law rules. This Agreement constitutes the entire agreement and supersedes any prior agreements or understandings, oral or written, between State Collection Service, Inc. and you concerning the Service and may only be amended as provided herein. Failure or delay in enforcing any right or provision of this Agreement shall not be deemed a waiver of such provision or right with respect to any subsequent breach or a continuance of an existing breach. If any provision of this Agreement shall be held to be unenforceable that provision will be enforced to the maximum extent possible, and the remaining provisions of this Agreement will remain in full force and effect.
Last updated at: Nov 11th 2022